Privacy Policy

Privacy Policy

1. Introduction

At SURV , we are committed to protecting your personal data and respecting your privacy. This Privacy Policy describes how we collect, use, and protect your information when you interact with us through our website or other communication channels.

By using this website, www.surv-studio.com , you agree to the collection and use of information in accordance with this policy.

2. Data Controller

  • Name : SURV

  • Trade name : SURV

  • NIF : ES52405613K

  • Email : hi@surv-studio.com

  • Website : www.surv-studio.com

SURV is responsible for the processing of your personal data and compliance with applicable regulations.

3. Personal Data We Collect

We collect personal data from users through various means:

  • When you contact us : name, email address, and any other information you provide on forms or in emails.
  • When using the website : IP address, browsing habits, location and statistics using cookies or other technologies.
  • When subscribing to the newsletter : name and email address.
  • In other communications : any information you provide to us by phone or email.

4. Purpose of the Treatment

We process your data to:

  • Respond to queries : manage and respond to your requests.
  • Provide services : manage orders, shipments or contracts.
  • Sending commercial communications : If you give your consent, you will receive promotional information about our products.
  • Improve web experience : Analyze browsing behavior to optimize the site.

5. Legal Basis of Treatment

We process your data based on the following legal bases:

  • Consent : for sending newsletters or promotions.

  • Legitimate interest : to manage queries or provide services.

  • Legal obligation : to comply with tax regulations or other applicable laws.

6. Conservation Period

Your data will be retained for the time necessary to fulfill the purpose for which it was collected:

  • Queries : until they are resolved or you request their deletion.
  • Newsletter : until you unsubscribe.
  • Cookies : as detailed in our Cookie Policy.

7. Data Transfer

  • We do not share your data with third parties except in the following cases:
  • By legal obligation .
  • With your express consent .
  • For the provision of services (such as hosting or email providers).
  • In any case, we ensure that they comply with data protection regulations.

8. User Rights

You can exercise the following rights over your personal data:

  • Access : know what data we process and how.
  • Rectification : correct inaccurate data.
  • Deletion : request the deletion of your data (“right to be forgotten”).
  • Treatment limitation : restrict use in certain cases.
  • Opposition : refuse processing for specific purposes such as marketing.
  • Portability : receiving your data in a structured format and transmitting it to another controller.


You can exercise these rights by writing to us at hi@eh-studio.com or by mail to Cedros Espacio 7 , attaching a copy of your ID or identification document.

9. Data Security

  • SURV implements technical and organizational measures to ensure data security and prevent unauthorized access, alteration, or loss. We use industry-standard practices to protect your information.

10. Use of Cookies

  • This website uses cookies to improve user experience and collect data on browsing behavior. See our Cookie Policy for more details.

11. Changes to the Privacy Policy

  • SURV reserves the right to modify this policy whenever it deems necessary. Any changes will be posted on this page. We recommend you review it periodically.

12. Contact

For any questions related to this Privacy Policy or the processing of your data:

Email : hi@surv-studio.com